🔄 Return & Replacement Policy

🚫 No Returns / No Refunds / No Cancellations

• We do not offer returns, cancellations, or refunds.

• All sales made on our website are final.

• Customers are requested to carefully review product descriptions, images, and pricing before completing a purchase.

✅ Replacement Policy

A replacement will be issued only in the following cases with the same product available in the stock or with another product of same price :

• Incorrect item received

• Product defective upon arrival

• Parcel damaged during transit

No other requests will be considered for replacement.

🎥 Mandatory Unboxing Video

To be eligible for a replacement, customers must provide a complete, uncut unboxing video recorded from start to finish. The video must clearly show:

• The sealed outer package

• All shipping labels

• The product being opened

Replacement requests without a proper unboxing video will not be accepted.

📧 How to Request a Replacement

To initiate a replacement request:

1. Email us at everyday.elegance25@gmail.com

2. Attach the complete unboxing video

3. Raise the request within 24 hours of delivery

Requests received after 24 hours will not be eligible.

🕒 Approval & Delivery Timeline

• Once we receive your email and video, our team will review the request.

• If approved, the replacement product will be dispatched within 7 working days.

• The final decision regarding approval or rejection rests with Everyday Elegance.

• Everyday Elegance reserves the right to refuse any replacement request that does not comply with the above terms.